Croydon-based rehabilitation treatment and case management provider HCML has appointed Samantha Hadley as clinical operations manager.

In her new role, Hadley will develop HCML’s children and young people’s services, supporting the growth of the specialist rehabilitation case management team.

Hadley has more than 34 years’ experience working with children and adults with autism, learning disabilities, mental health needs, and acquired brain injury. Much of her career has been focused on developing services for children and adults, and directing, implementing, and managing change within organisations, reforming teams and changing the focus of services.

Starting her career with the NHS, Hadley was head of learning disability services at Northamptonshire Healthcare NHS Foundation Trust with responsibility for managing the community team for people with learning disabilities, including an intensive support team, an inpatient unit, a day services team and a short-term care residential unit for individuals with profound and multiple needs. She also worked in child and adolescent mental health services with young people experiencing mental health conditions.

More recently, Hadley was senior operations manager at Bush and Co where she supported more than 110 case managers across the country working remotely to support people with catastrophic injuries.

Hadley said: “I understand just how vital hands-on case management is for clients. At HCML, the child or young person comes first. We work really closely with the client and their family to understand what’s important to them and this underpins clinical recommendations. This is fundamental to providing a service that fits their needs, rather than fitting them into a service. 

“The HCML team is well established with a fantastic reputation in the industry for getting clients the care they need, tapping into a wide range of treatments and interventions from across statutory and privately funded services. I’m very proud to join the team as we look to grow this even further, implementing new interventions and streamlining processes to make sure that individuals get the help they need.”

HCML’s chief executive Nick Delaney commented: “HCML is growing exponentially, and our children and young people’s services is an area of significant growth thanks to the unprecedented commitment of our results-driven team. The addition of Samantha will allow us to take this to the next level, ensuring that young clients and their families get access to the care and services they need to allow the best recovery possible and the ongoing support they need as they develop into adults.”