New Age Care, a Midlands-based home care service, has appointed Nav Singh as head of governance and quality assurance, to ensure high standards of safety, effectiveness and compassion across its services.

Singh has more than 15 years’ experience in regulatory, inspection and governance roles within the healthcare sector. His career began in London with the civil service, where he spent a decade at the Medicines and Healthcare products Regulatory Agency working to safeguard public health. During his time, Singh collaborated with international organisations such as the World Health Organization, UK Border Force, and Interpol. In 2017, he transitioned into healthcare, joining the Care Quality Commission as an acute inspector, ensuring that hospital services were complying to the CQC’s five key questions of being safe, effective, caring, responsive and well-led.

Singh said: “I have found New Age Care to be the first company I have worked with that has a clear and realistic vision of delivering outstanding care. We are all working towards the same goal of delivering the highest standards of care, and this ethos and determination aligns perfectly with my personal ambitions.”

Samantha Whittaker, director at New Age Care, commented: “Nav’s extensive experience is exactly what we need as we continue to strive for excellence in our services. With Nav leading our efforts, we are confident that we will not only meet but exceed the standards expected by the CQC.”