Voicescape acquires patient messaging services provider

John Doyle, chief executive, Voicescape
John Doyle, chief executive, Voicescape

Social housing technology provider Voicescape has acquired Message Dynamics, which provides patient messaging services.

Message Dynamics’ services have been built using Voicescape’s digital communications technology to provide messaging and telehealth solutions to patients for more than 10 years. Adult services departments in local authorities also use Message Dynamics’ services.

Richard Jackson, commercial director of Message Dynamics, said: “Voicescape has been a great partner over the years, enabling us to create pioneering and award-winning services for patients. Voicescape’s mission to help social purpose organisations engage more effectively with their customers, combined with the growing convergence of public health, affordable housing and social care, makes the combination of the businesses a very complementary fit.”

John Doyle, founder and chief executive of Voicescape, added: “Public health concerns have been brought to the fore during the pandemic and our aim is to facilitate better, closer engagement with those groups that require a range of support services delivered in ways that suit their changing needs and personal preferences.

“There are obvious synergies between our services and together we have a greater opportunity to support local authorities and other social purpose organisations transform the ways in which their services are delivered.”

Voicescape is based in Salford; Message Dynamics is headquartered in Lyne, Surrey.

Date published: April 6, 2021

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