Untold Living: Amy Herbert

Amy Herbert

Later-living developer and operator Untold Living has appointed Amy Herbert as director of operations to oversee the management and operation of its growing pipeline of retirement communities across the UK.

Herbert has experience across the health and care sectors and is the former director of nursing homes at the St Monica Trust, where she was responsible for driving financial performance, quality of care and occupancy targets at the retirement living charity.

Herbert said: “Britain is on the cusp of a later-living revolution, and it is progressive, forward-looking companies like Untold Living that are leading the charge. Delivering the highest standards of support and care where it is needed are, of course, the primary responsibilities of this sector.

“I am, therefore, incredibly excited to draw on my own experience to ensure Untold Living residents are both enjoying the highest-quality surroundings, while having access to the best possible care and support when needed.”

Untold Living, which is backed by investor Matter Real Estate, is led by real estate investment manager AEW’s former head of private equity funds Russell Jewell and launched in January this year. It has acquired the 64-unit Chantry Court retirement village in Westbury, Wiltshire, which will undergo an improvement programme over the coming months.

Chief executive Jewell commented: “Amy joins at a pivotal moment for Untold Living as we work at pace to acquire and develop new sites across the UK. Amy brings with her an extraordinary level of expertise working across care and health settings at a senior level, so we are thrilled to have her at the helm of Untold Living’s operations.

“The benefits of a greater number of retirement communities in the UK are extensive and well known. But while the sector is primed for rapid growth, that growth must be managed properly and, crucially, by the right people and experts.”

Untold Living has also secured two sites in Crawley, West Sussex, and Newport, Shropshire, to deliver two new later-living schemes. Each will deliver between 100 and 120 units, comprising apartments and bungalows. The schemes will offer a range of one, two and three-bedroom units – as well as amenities – across different mid-market tenures, targeting older elderly retirees, typically over the age of 80, including properties to buy, rent and own through shared ownership.

Untold Living is targeting a gross development value of £300 million for its initial development pipeline. It stated it is seeking to acquire other suitable sites across the UK to expand its portfolio and is open to discussions with landowners, landlords and agents.

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